Shipping policy
We are committed to ensuring that your order reaches you as quickly and safely as possible. Below you will find detailed information regarding our order processing and shipping policies.
Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. Please note that orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Should there be any significant delay in shipment, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Global Shipping: We provide free shipping on all orders over $20 USD. For orders under this amount, standard shipping rates apply based on your location.
- Worldwide Coverage: We ship to most countries around the world. Please ensure your shipping address is accurate to avoid any delivery issues.
Please note: Exact delivery times vary depending on your specific address and local customs procedures. While we strive to dispatch items promptly, international shipments may be subject to import taxes or customs duties, which are the responsibility of the recipient.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will usually be active within 24 hours.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.